Returns & Exchanges
At The Vines Supply Co, we stand behind the quality of our sports gear and offer a 30-day window for returns or exchanges on all unused items in their original packaging. We want to ensure you have the right equipment to perform at your peak, so we've made our return process as seamless as possible.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place the unused items back in their original packaging, ensuring all tags are attached and the product is securely protected for transit.
Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing